SHIPPING & RETURNS
Shipping Policy
Orders are shipped via USPS Priority/First Class Mail following payment authorization. You will receive a confirmation and tracking number once your order has been shipped. Rolle Textiles is not responsible for delayed shipping. Please make sure that your shipping information is correct, orders will be shipped to the address you provide. If you have incorrectly entered your shipping address or experiencing delays, please contact your local US Post Office with your tracking number.
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Shipping Time:
2-5 days (Domestic)
6-10 days (International)
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For express delivery, please send a message via contact form.
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Return & Exchange Policy
Please read the product description and use the contact form to submit product questions to avoid returns. Each piece is unique and made by hand - differentiation of pieces is expected. If you are unsatisfied with your purchase, we are happy to help! Please use the contact form and submit an inquiry with your order number.
Returns can be made 10 days after receiving your order. You're responsible for return shipping costs (nonrefundable). The item must be unused and in the same condition you received it to be eligible for a refund.